Software Implementation Project Coordinator

Ayuda is an international ad tech company headquartered in Montreal, Canada. Ayuda’s products are used by the largest Out-of-Home advertising companies around the world. We are quite selective in new teammates, as we believe that a friendly and collaborative approach is just as important as a high level of competence and achievement.


Mission & Responsibilities 

  • Manage day-to-day implementation of enterprise software solutions on multiple levels.
  • Liaise with key project stakeholders, project team members, and customer users, to provide continuous communication and ensure they are updated and engaged
  • Gather project requirements including client’s project definition, requirements and business needs to set a clear project scope.
  • Proactively identify & report risks that may ultimately delay the scheduled product delivery dates, and take the appropriate steps to mitigate those risks
  • Assess, highlight, and clearly communicate the impact of project change requests such as: re-prioritizing deliverables, delayed completion of tasks, increasing project scope
  • Maintain an up-to-date project plan that provides near real-time details of the project’s status by analyzing and documenting all existing information on project objectives, deliverables, schedules, assumptions, constraints and dependencies
  • Ensure internal and external team members work harmoniously, following up with the appropriate team should one’s pending tasks be blocked by the other
  • Ensure Ayuda’s newest clients have a fantastic experience.


Candidate Requirements:

  • You have the demonstrated ability to lead groups of people for the sake of the greater good.
  • You have excellent communication, presentation and interpersonal skills.
  • You are customer centric, passionate, extremely organized and autonomous.
  • Experience in client support in a high-tech industry (e.g. software, telecoms, etc)
  • Proficiency in MS Word, Excel, and Project
  • Professional level verbal and written Spanish and/or French proficiency.
  • Experience on software implementation projects.

Desirable Qualifications

  • Bachelor’s degree (or equivalent)
  • Project management coursework or PMP
  • Exposure to Out-of-Home Media.

Our Perks:

Day One:

o    Dialogue Tele-Medicine: application that allows you to chat and virtually consult with a team of healthcare professionals made up of nurses, doctors, pediatricians, nutritionists, dermatologists, and mental health professionals.

o    Sick Days as Needed: we believe in our employees taking care of their health and wellness like responsible adults.

o    Monthly public transportation: paid in full

o    $200 budget to buy yourself Noise-Cancelling Headphones of your choice.

After Three Months:

o    Access to Group Insurance after 3 months: health, dental, prescription drug, disability insurance, and life insurance, 70% paid by employer.

o    Three weeks of vacation per year.

o    $200 per year towards a fitness related expense, ex: gym membership or yoga classes.

General Perks:

o    Snacks, beverages, and beer keg in the communal kitchen.

o    Fresh St Viateur Bagels daily, plus pastries on Fridays.

o    Quarterly Teambuilding Events: Ziplining, BBQs, and video game tournaments have been recent favourites

o    Monthly “Breakfast with Luc”, our CEO

o    Monthly Birthdays Celebration

o    Monthly in-office massages

o    Yoga at Lunch on Mondays in the warm months

o    Bring your Dog to Work Fridays

LUMO Digital Outdoor Chooses Ayuda for DOOH Business Operations

Ayuda Media Systems, the leading business software provider for out-of-home advertisers, announced today that LUMO Digital Outdoor has selected Ayuda’s platform to operate its fast-growing business. Ayuda will provide the backbone for key business operations including digital scheduling and ad-serving, sales, back-office operations, data collection and comprehensive dynamic content management.

LUMO is not quite two years old but is already forging a reputation as an innovative market leader that invests in prime CBD sites, premium LED technology and smart software that can count traffic volume in real-time, provide Free Branded WiFi and deliver clever dynamic ad content solutions that can enhance engagement, maximise recall and lift the value proposition.

LUMO Co-Founder & CEO Phil Clemas, a veteran of the New Zealand OOH sector states: “Timing is everything and as our scale has grown, so has the need for us to migrate across to a fully integrated digital platform that will help our efficiency and give us more time to focus on our clients and their appetite for digital creativity”.

Clemas continues: “Given our deliberate emphasis on tech-driven innovation and the comprehensive nature of our premium offering, we searched for a partner with similar values. Having reviewed all market offerings for software, selecting Ayuda was a natural fit.”

LUMO’s head of design and technology, Jamie Snow comments; “We found Ayuda’s platform to be, in reality, the only truly comprehensive one that was similarly backed by OOH industry veterans who understand OOH. Ayuda’s dynamic content management capabilities make it easy for us to use data to automatically deliver targeted campaigns to the right audiences at the right time. Giving advertisers the ability to have brand and product messages that are much more contextually relevant is the next key driver in OOH, and Ayuda will help us deliver on this promise with ease”.

Daniel Fleischer, Ayuda’s Global VP of Business Development & Marketing, comments: “Everything about LUMO’s offering screams high quality, good service, and unique value. It’s very exciting to work with customers who understand what it means to push the envelope – this is important to the industry if we are to succeed in attracting more digital demand to our space. Ayuda loves working with entrepreneurial businesses that get it. LUMO really gets it.”

About Ayuda Media Systems 
Ayuda is an advertising technology and operations software company specializing in OOH business optimization. The Ayuda Platform is used globally by some of the world’s largest OOH companies to manage day-to-day business operations. It includes an end-to-end ERP specially built for OOH, a fully native ad-based digital signage platform, and programmatic integrations via sister company Hivestack that enable OOH media companies to tap into new digital revenue streams and modernize their trading models. Ayuda is a proud member of the DPAA, OAAA and FEPE.
For more information, visit

About LUMO 
LUMO Digital Outdoor is New Zealand’s most premium digital out-of-home advertising company. Created to offer clients a single focus on all things digital outdoor, LUMO’s emphasis on high-resolution large format LED billboards, premium inner-city locations and leading-edge smart software technologies gives advertisers the edge. Founded by New Zealand media industry stalwarts Kent Harrison and Phil Clemas in 2016, LUMO is fast becoming the most influential digital outdoor specialist in the country with fourteen LED Screens already in operation and another 12 scheduled for operation by mid-2019 offering premium reach into the five main metropolitan markets – Auckland, Hamilton, Tauranga, Wellington and Christchurch. Visit for more information.

AYUDA Contact Details:
Daniel Fleischer
VP Marketing & Business Development
Phone: +1.514.489.1268

LUMO Contact Details
Phil Clemas
Co-Founder & CEO
Phone: +64 9 666 0700