Software Implementation Project Coordinator

Ayuda is an international ad tech company headquartered in Montreal, Canada. Ayuda’s products are used by the largest Out-of-Home advertising companies around the world. We are quite selective in new teammates, as we believe that a friendly and collaborative approach is just as important as a high level of competence and achievement.


Mission & Responsibilities 

  • Manage day-to-day implementation of enterprise software solutions on multiple levels.
  • Liaise with key project stakeholders, project team members, and customer users, to provide continuous communication and ensure they are updated and engaged
  • Gather project requirements including client’s project definition, requirements and business needs to set a clear project scope.
  • Proactively identify & report risks that may ultimately delay the scheduled product delivery dates, and take the appropriate steps to mitigate those risks
  • Assess, highlight, and clearly communicate the impact of project change requests such as: re-prioritizing deliverables, delayed completion of tasks, increasing project scope
  • Maintain an up-to-date project plan that provides near real-time details of the project’s status by analyzing and documenting all existing information on project objectives, deliverables, schedules, assumptions, constraints and dependencies
  • Ensure internal and external team members work harmoniously, following up with the appropriate team should one’s pending tasks be blocked by the other
  • Ensure Ayuda’s newest clients have a fantastic experience.


Candidate Requirements:

  • You have the demonstrated ability to lead groups of people for the sake of the greater good.
  • You have excellent communication, presentation and interpersonal skills.
  • You are customer centric, passionate, extremely organized and autonomous.
  • Experience in client support in a high-tech industry (e.g. software, telecoms, etc)
  • Proficiency in MS Word, Excel, and Project
  • Professional level verbal and written Spanish and/or French proficiency.
  • Experience on software implementation projects.

Desirable Qualifications

  • Bachelor’s degree (or equivalent)
  • Project management coursework or PMP
  • Exposure to Out-of-Home Media.

Our Perks:

Day One:

o    Dialogue Tele-Medicine: application that allows you to chat and virtually consult with a team of healthcare professionals made up of nurses, doctors, pediatricians, nutritionists, dermatologists, and mental health professionals.

o    Sick Days as Needed: we believe in our employees taking care of their health and wellness like responsible adults.

o    Monthly public transportation: paid in full

o    $200 budget to buy yourself Noise-Cancelling Headphones of your choice.

After Three Months:

o    Access to Group Insurance after 3 months: health, dental, prescription drug, disability insurance, and life insurance, 70% paid by employer.

o    Three weeks of vacation per year.

o    $200 per year towards a fitness related expense, ex: gym membership or yoga classes.

General Perks:

o    Snacks, beverages, and beer keg in the communal kitchen.

o    Fresh St Viateur Bagels daily, plus pastries on Fridays.

o    Quarterly Teambuilding Events: Ziplining, BBQs, and video game tournaments have been recent favourites

o    Monthly “Breakfast with Luc”, our CEO

o    Monthly Birthdays Celebration

o    Monthly in-office massages

o    Yoga at Lunch on Mondays in the warm months

o    Bring your Dog to Work Fridays